Privacy Policy

This Privacy Policy describes how Cleansible (“Cleansible,” “we,” “us,” or “our”) collects, uses, discloses, and protects information received through Cleansible.com, contact and quote-request forms, phone calls, emails, text messages, and other communications with you. By using this website or providing information to us, you agree to the practices described in this policy.

When you request an estimate or contact us, we collect the information you submit, which may include:

• Full name and business name
• Phone number and email address
• Property address and facility details, such as facility type and approximate size
• The service you are interested in and your preferred service frequency
• Your preferred contact method and any message or cleaning details you provide
• Your SMS consent choices for each consent type
• The date and time of your submission and the page it was submitted from

We may also receive limited technical information automatically when you visit the website, such as your browser type and general usage information, through standard website and analytics tools.

We use the information we collect to:

• Respond to your inquiry and prepare a cleaning estimate
• Schedule, perform, and follow up on services
• Communicate with you about your account, appointments, and requested work
• Send marketing messages only when you have separately opted in to receive them
• Document your consent preferences and meet legal or regulatory obligations
• Operate, maintain, and improve our website and services

Customer-service text message consent and marketing text message consent are collected separately through distinct, optional checkboxes, and each is recorded independently with the date, time, source page, and phone number provided. Neither consent is a condition of purchase. Message frequency may vary, and message and data rates may apply. You may reply STOP at any time to unsubscribe or HELP for assistance, and you may withdraw either consent by contacting us.

Mobile information and SMS consent will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

We do not sell your personal information. We share information only as needed with service providers that help us operate our business — such as our customer communication, scheduling, and messaging software — and only to serve you, or when required by law, regulation, or legal process.

Our website may rely on third-party services such as analytics providers, embedded maps, and communication platforms. These providers have their own privacy practices, and Cleansible is not responsible for the privacy practices of independently operated third-party services.

We retain request and consent records for as long as needed to serve you, document consent, and meet legal or business-record requirements. We take reasonable administrative and technical steps to protect the information we hold; however, no method of transmission or storage is completely secure.

You may ask us to review, update, or delete your information, or withdraw either SMS consent, at any time by calling (774) 322-0952 or by emailing us at the address listed in the Contact section below. You can also stop text messages at any time by replying STOP.

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.

Cleansible may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the “Last Updated” date above.

Cleansible
Owner: Mali Washington
Fall River, Massachusetts
Phone: (774) 322-0952
Email: info@cleansible.com
Mailing address: 24 Grape St., Malden, MA 02148

Related terms for our messaging program are in our Terms & Conditions.